Discontinuation of iVMS-4500 Software and HiDDNS Service

Notice on the Discontinuation of iVMS-4500 Software and HiDDNS Service from Hikvision

Hikvision plans to discontinue the iVMS-4500 software and HiDDNS service from February 15, 2022.

See the official notice on the Hikvision website.

The impact of the service discontinuation:

• The www.hiddns.com website will be closed
• The HiDDNS domain service cannot be used
• The iVMS-4500 software will be unavailable on the App stores, such as Apple Store, Hikvision App Store and others
• The iVMS-4500 software installed on the mobile phone can continue to be used but cannot be upgraded.

As alternative solutions, Hikvision launched Hik-Connect App in 2016 and Hik-ProConnect platform in 2020.

If you are an end-user who is using iVMS-4500 App and HiDDNS services, CCTV Aware may be able to upgrade your product and migrate your device to the new Hik-Connect cloud platform.

Please contact us if you require further support or to discuss your upgrade options.