- Description
- FAQ
Description
Ajax Hub2 Alarm System in White
This Ajax Hub2 System comes installed in your home or business in London, Essex, Hertfordshire or Kent by our professional in-house installers.
The Hub 2 manages all the Ajax devices in the system to alert users about open doors, broken windows, threats of fire and flooding. If burglars break into your house, Hub 2 transmits pictures from the MotionCam detectors and notifies you and the alarm response company (optional) about the danger.
Controlled with apps
Ajax refused to add buttons to our control panel and to use archaic interfaces. Apps are more comfortable and safe. They connect to a hub using a secure channel with Ajax Cloud — our server solution located at several AWS data centers. Apps allow users to control security, edit hub settings, configure connected devices, create scenarios, and monitor events. From a smartphone or PC. While on-site or away.
Evolves with every software update
Hub 2 runs on OS Malevich, a real-time operating system. This type of software is used in the systems that can’t afford mistakes—for instance, spaceships and ballistic rocket launchers, or car brakes
OS Malevich is immune to viruses and protected from cyber attacks. Its architecture allows Ajax to regularly expand the possibilities over the air without bothering the users.
- Protected from cyber-attacks
- Increased functionality with each system update
- Automatically updates over the air

Trouble resistant
With Hub 2, you’ll know immediately if the detector has a malfunction, if someone removed it, if it is damaged, or if its body is open.
Even if the lights suddenly go out, the control panel will continue its watch powered by a back-up battery.
- Checks the functionality of detectors at least every 12 seconds
- Alerts about threats, channel interference, or malfunctions
- Operates for up to 16 hours during a blackout
Safe home and office automation
Boost the potential of your security system with scenarios to actively resist the threats it detects and automate your routines.
Set up a Night mode activation on schedule; turn off all the office lights automatically by arming the system; program the outdoor lights to spotlight trespassers when they trigger an outdoor motion detector; or install a sustainable anti-flood system.
The system continues to execute scenarios even if the connection with Ajax Cloud is lost.
- Reactions to threats
- Planned actions
- Reactions to security mode change
Unique communication technologies
Jeweller
Hub 2 central panel communicates with the security system devices using radio frequencies on a distance of up to 2000 m.
Two-way Jeweller radio protocol encrypts all of transmitted data. And in cases of interference or jamming, Ajax switches the frequency and notifies you as well as the alarm response company.
- Coverage area up to 2000 m
- Two-way radio communication
- Encryption with a modified AES algorithm
- Frequency hopping
Wings
For parallel visual data transmission from MotionCams, Hub 2 uses Ajax Wings radio protocol. It is a high-speed protocol based on Jeweller technology. Wings received its best features. It also uses a dedicated antenna to improve channel reliability.
Wings guarantees the delivery of photo confirmations even if the signal level is unstable. It uses the built-in algorithms of package checking and re-uploading.
- Transmission of the animated image series
- Communication via additional antenna
- Guaranteed data delivery
What do I get by ordering this?
1 x Ajax Hub2 Alarm Panel in White
1 x Installation of Ajax Hub2 Alarm Panel
This is the bare bones system (the image is for illustrative purposes), you will need to build and add the rest of the components as per your requirements (see below)
If you require any further information, please do not hesitate to contact us.
Components for your Ajax Alarm
What notifications does the CCTV support?
Hikvision CCTV systems can support a multitude of notifications that can be configured to perform various actions from alerting your mobile phone to activating a parking barrier.
That being said, this guide talks about the three main notification options.
Motion Detection
In its simplest form, this is when an object enters the camera view area and a motion is triggered.
Line Crossing
An invisible line can be drawn on a particular area of your camera view area, for example the driveway threshold or the garden boundary. Once an object crosses over that line (from either way) - a line crossing is triggered.
Intrusion Detection
This is similar to Motion Detection but more specific. With Intrusion Detection an invisible quadrilateral shape can be drawn on a particular area of your camera view, for example directly outside your front door. Once an object then enters that area - an intrusion detection is triggered.
With all of the options above, the system is unable to detect the difference between a human, pet or other object. This can often result in false notifications being triggered to the user. In addition to this, if the system generates the notification - it is then down to your broadband provider (router) to push the notification out to your mobile device. This will often fail if your provider is not quite up to scratch or your mobile phone is currently in an area with poor coverage.
Because of this, we do not provide support on notifications that are sent to your mobile device.
I have my own equipment, do you install this?
Unfortunately, no.
We are authorised and Certified by Hikvision UK to supply and install their products.
We are unable to provide you with an installation only service if you have purchased your own equipment as we are not insured to do so.
In addition to this, we would be unable to provide you with our comprehensive support and warranty for three years that our systems come with.
If you are considering purchasing your own equipment, please consider our guide here : Pitfalls of buying Hikvision from eBay or Amazon
How much to install X amount of cameras?
Our prices are fixed, so the cost of your installation will really depend on the amount of cameras you require and the type of system.
You can obtain a free online quotation by visiting our "Online System Builder"
You can see the differences between the systems by reading "Our IP Systems Explained"
You can learn about our 'Fixed Prices, No Surprises' policy by reading our "Simple as 2, 3, 4"
Do I need a fixed IP address?
No, unlike other companies and products - our systems do not need a fixed IP address, thus saving you at least £5 per month from your internet provider. We use the Hikvision Cloud P2P solution to ensure your CCTV is always reachable from your mobile device, regardless of IP changes.
How fast does my broadband need to be?
For the use of Standard Definition (SD) streaming a 0.5mb service is sufficient.
For High Definition (HD) or streaming of multiple cameras at once, we would recommend anything above 2mb.
In either scenario, we always recommend using VirginMedia Fibre Optic to provide you with the best experience possible.